We offer a platform that is 100% transparent.The riders can take the driver rating into consideration when they choose their ride. By offering high levels of service, your rating can become a strong differentiation points for you versus other drivers.Lymo offers the possibility to the rider to rate his driver at the end of each ride, including the rides cancelled by the driver before he arrives at the pick-up location.
If a driver does not want to be rated, he can decide to be shown “unrated” by making the request (that will be systematically accepted) to Lymo when he registers. In such case, the driver and his vehicle will only be shown in the lists of Standard and Premium cars when the rider indicated “Fastest” as his preference, situation in which the driver rating is less important to him. The driver can decide to be noted subsequently by requesting it to Lymo.